Efficiency: Cloud-based telephony simply makes your business more efficient. First, enabling your business to get in contact with nearly any business or individual in the world via virtual phone numbers ensures that your business doesn’t have to waste resources on alternative methods of business expansion. Second, cloud computing is faster than landline communication, where having to deal with latency issues and service reliability enables a higher level of service at reduced costs. 

A cloud-based directory system, for example, enables your business to redirect calls anywhere around the world in real-time. This accommodates such issues as calls happening outside of regular business hours and accessing available staff members immediately. By simply using virtual phone numbers, your business can gain a presence in a variety of locations that would normally cost more money and resources to interface with potential customers, clients, and businesses.